iGifted Privacy Policy

Welcome to iGifted! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms, please do not use our platform.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: such as your name, email address, phone number, and mailing address.
• Account Information: such as your username, password, and other registration details.
• Transaction Information: such as purchase history, payment details, and voucher redemption information.

When you use our website, we may automatically collect certain information about your device and browsing activity, including:

• Log Data: such as your IP address, browser type, access times, and the pages you have viewed.
• Cookies and Tracking Technologies: such as cookies, web beacons, and similar technologies that help us understand your preferences and improve our services.

We may receive information about you from third parties, such as social media platforms, payment processors, and partners, in accordance with their privacy policies and your privacy settings on those platforms.

We use your information to provide, maintain, and improve our services, including to:

• Process transactions and manage your account.
• Send you promotional materials, updates, and other communications related to our services.
• Personalise your experience and provide tailored content and recommendations.
• Respond to your inquiries, requests, or complaints.
• Monitor and analyse usage and trends to improve our platform.
• Ensure the security and integrity of our platform and protect against fraud

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, processing payments, and providing other services, subject to strict confidentiality agreements.
• Business Partners: Merchants and partners for purposes of processing transactions and fulfilling vouchers.
• Legal Requirements: When required by law, such as to comply with a subpoena, or to protect the rights, property, or safety of iGifted, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and recognise you when you return to our website. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our platform.

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, please be aware that no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal limitations.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. Your continued use of the platform after such changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@igifted.co.uk or 07375 500 245.